Recently, we have got a help from one customer about XTOOL EZ400 activation failure question. Here is the question:
Q:I bought a EZ400 and tried to activate it. When all the details have been entered and I press ‘Activate’, the app keeps on saying ‘Please wait…’ for about an hour while nothing happens.
attach a picture to express more:
Answer:
1.Please check the net connection.
Or change a internet to try
2.check the APP is the newest version or not. If not, download the newest one from following link
http://www.mediafire.com/file/kma8eb5m3wfus4y/EZ40o_V3.0.8_C88.apk
Please download this APP and try again .In the same time, open a webpage to check the net is normal or not
Done!