Xtool A80 Pro VCI Not Work or Cable No Connection Problem,Solved!!!

Xtool A80 Pro VCI Not Work or Cable No Connection Problem,Solved!!!

One of our customer who own a Xtool A80 Pro and use it to airbag service function

But when he connect vci and car via cable, it is not work

Here is the email from him

Hello sir
I already bought the A80 pro on my other account and the OBD cable is not working

As soon I contact to the car all lights comes on ABS Engine traction steering
I believe it’s the cable or it could be the VCI
I used the key program cable and it did conect with no problem but when I go to some modules the tablet turned blank
Plz help

Here is the  pictures

1.Start the engine adn the error displays

 

 

2.Connect the VCI and Vehicle via Cable

Whatever connect the VCI or not, the error still not changed.

We showed the video to factory and factory informed that customer use wrong connection cable.

Here is the correct cable to use

And then the problem perfectly solved